The process of resolving a problem with little or no actual details, facts or clues.
Help desk e-mail received at work: please explain how the hours worked for the day are calculated for this employee.

Response: you must provide the employee name or ID and day you are referencing so I can assist with this inquiry.

Comment to co-worker: I'm so tired of having to guesstigate for these people!
de BillieMoksha 28 juin 2011

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